What's new
Always improving
New features arrive for every agency at no extra cost. Here's what we've shipped recently.
Latest releases
AI translation
Translate Word files, PDFs, scans, photos and recordings into an editable Word draft that keeps the layout, then review it side by side in a bilingual editor with translation memory and glossary.
Validate a translation against its source
Check any translation a linguist sends back against the source document; the points to review are listed right under the file.
AI quote assistant for your website
An embeddable chat that turns website visitors into complete enquiries: it asks for the essentials, collects documents, confirms everything and attaches the conversation.
Ask AI
Ask questions about linguists, bookings, quotes, rates and clients in plain English. Admins can let it prepare new clients, linguists and draft quotes from a pasted email, confirmed before saving.
Job post assistant
AI polishes job posts, suggests an SMS version, drafts replies and summarises linguists' answers, without ever seeing client names or prices.
Wise and Airwallex payouts
Pay approved linguist requests straight through Wise or Airwallex, with automatic routing and protection against paying twice.
Payout readiness checks
See which linguists are missing an address or bank details, and send a pre-filled request email in one click.
PayPal on or off per agency
Decide whether linguists may choose PayPal as their payout method.
Earlier this year
Remote interpreting rooms
Audio and video sessions with a waiting room, individual join links, recording and Microsoft Teams or calendar invites.
Sign in with Microsoft
Microsoft Entra single sign-on for staff, with an option to switch off passwords.
Managed-device checks
Optional checks at staff sign-in that flag computers your organisation doesn't manage.
AI bank reconciliation
Suggested invoice matches for each bank payment, including combinations of invoices.
Two-way SMS inbox
Linguists' SMS replies arrive in the portal, with an unread badge in the header.
Inbox to enquiry
AI reads your shared mailbox and creates enquiries from genuine requests, with a duplicate check.
Disputes and complaints
Record, assign and resolve complaints with a complete trail.
Tracked email campaigns
Send campaigns to clients and see opens and clicks for each recipient.
Field-level change tracking
See exactly what changed on a quote, project or order, who changed it and when.
One-click translation postal packs
Certificate, translation and source merged into one PDF, with Word files converted on upload.
Get every new feature as soon as it ships
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