Features

Everything your agency runs on, in one platform

Eleven modules that share one database, so an enquiry becomes a quote, a booking, an invoice and a linguist payment without anyone re-typing a thing. Every module comes with every plan; AI translation and Ask AI are included in Scale and free to try on every plan.

Enquiries & quotes

Capture enquiries from your website, inbox and phone in one list, then send branded quotes clients can accept or pay online.

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Interpreting bookings

Book face-to-face, telephone and video interpreting, fill jobs fast by email and SMS, and host remote sessions in your own rooms.

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Translation projects

Run single jobs or multi-document projects, produce certificates automatically and send a complete postal pack in one click.

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Linguist management

Keep a rich linguist database and give every linguist a self-service portal for jobs, timesheets, invoices and payment details.

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Invoicing & payments

Invoice completed work, take card and PayPal payments online, chase what's overdue and reconcile your bank with AI.

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Linguist payouts

Approve payment requests and pay linguists directly through Wise or Airwallex, with safeguards that stop duplicate payments.

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Client portal

Clients request interpreters and translations, accept quotes, track jobs and pay invoices online, whenever it suits them.

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CRM & marketing

Clients, companies, notes, complaints and campaigns, with a complete activity history on every record.

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Reports & insights

Enquiries, quotes, orders, invoices and payments, plus a sales funnel for every member of the team.

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Security & control

Your own database, Microsoft sign-in, device checks and a full audit trail of who changed what.

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Templates & branding

Edit every email, PDF and SMS template, preview it with real data and let AI give old templates a modern design.

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AI inside

AI runs through every module

From the quote assistant on your website to bank reconciliation, AI takes on the repetitive work. Nothing is sent or changed until a person confirms.

Explore the AI features

In detail

What each module includes

Enquiries & quotes

  • Enquiry source recorded: web, email, telephone and more
  • Duplicate check by email address and phone number
  • Create the client from an enquiry in one click
  • Single-service quotes and multi-service project quotes
  • Quote PDFs built from your own templates and letterhead
Everything in enquiries & quotes

Interpreting bookings

  • Face-to-face, telephone and video interpreting
  • Booking times kept in each job's own time zone
  • A shared contact log for every job post
  • Timesheets submitted online and approved by your team
  • Client and linguist charges on every booking
Everything in interpreting bookings

Translation projects

  • Single orders and multi-job projects
  • Clients upload documents through their portal
  • Linguists download sources and upload translations in their portal
  • Certified translation workflow with declarations
  • Documents kept in secure cloud storage
Everything in translation projects

Linguist management

  • Languages, services, skills and specialisations
  • CVs and photos stored securely
  • Search by language and location, with a map view on Growth and above
  • One-tap job acceptance from a secure link
  • Rates per linguist and per job
Everything in linguist management

Invoicing & payments

  • Client statements by company or contact, as PDF
  • Multiple currencies and tax (VAT) handling
  • One Stripe payment split across several invoices
  • Receipts against already-paid invoices kept out of your totals
  • Invoice and receipt emails from your own templates
Everything in invoicing & payments

Linguist payouts

  • Approval, un-approval and a full payment history per linguist
  • Payout currency per linguist
  • Sort code, ABA/ACH, IBAN and SWIFT routing
  • CSV exports for Wise and Mercury, plus Airwallex batch files
  • Failed or returned transfers go back to the approval list
Everything in linguist payouts

Client portal

  • Secure sign-in for each client contact
  • Job and booking status at any time
  • Reports on paid and unpaid jobs
  • Update order information online
  • Your logo and company details throughout
Everything in client portal

CRM & marketing

  • Clients, companies and multiple contacts
  • Notes, files and emails on each record
  • Two-way SMS inbox
  • Saved list views and filters for each user
  • Field-level change history on key records
Everything in crm & marketing

Templates & branding

  • Your logo on every email and PDF
  • Letterheads by country or client
  • Reference number patterns for orders, quotes and invoices
  • Multiple currencies with a default for your agency
  • Branded quote, invoice, certificate and timesheet PDFs
Everything in templates & branding

Give your team its time back

Start a 30-day free trial with every feature, or let us show you around first. No credit card needed.

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